General Questions
what is dolce west?
Dolce West is a western-inspired online boutique made for women who love feminine style, everyday confidence, and pieces with a little cowgirl charm. Every item is chosen to feel pretty, wearable, and easy to love.
do you have a physical boutique?
Right now, Dolce West is online only, so you can shop with us anytime. A physical boutique is part of the bigger dream, and we’re so excited for everything Dolce West is becoming.
how often do you add new arrivals?
New arrivals are added regularly, so there’s always something fresh to find. Join our email list to be first to know about new arrivals, upcoming sales, and boutique updates.
how can I contact dolce west?
You can reach us through our contact page or customer service email. Whether you need help with sizing, shipping, returns, or an order question, we’re happy to help.
Product Questions
do your items run true to size?
Many pieces run true to size, but fit may vary depending on the style, fabric, and brand. We recommend checking the product description and size details before ordering.
will sold-out items come back?
Some customer favorites may be restocked, but not every item returns. If you see something you love, we recommend grabbing it while it’s available.
where do your pieces come from?
Our collections are thoughtfully selected from trusted boutique vendors and suppliers. Every piece is chosen to fit the Dolce West look feminine, western-inspired, wearable, and easy to style.
how do I choose the right size?
Start with the size details listed on the product page. For a relaxed fit, you may prefer your usual size; for a more fitted look, check the measurements and fabric stretch before choosing.
Shipping & Returns
how long does shipping take?
Shipping times may vary depending on the item and destination. Once your order ships, you’ll receive tracking information so you can follow your package all the way to your doorstep.
do you offer free shipping?
Yes, we offer free shipping on orders of $200+. It’s our little way of making your Dolce West order feel even sweeter.
can I return my order?
Eligible items may be returned according to our return policy. Items must be unworn, unused, and in their original condition. Final sale items are not eligible for return.
what if my item arrives damaged or incorrect?
Please contact us as soon as possible with your order details and photos of the issue. We’ll review it and help make it right.
Other Questions
how do I stay updated on sales and new arrivals?
Join the Dolce West email list to get first looks at new arrivals, upcoming sales, and pretty little boutique updates sent straight to your inbox.
do you offer gift cards?
Yes, Dolce West gift cards are a sweet option when you want to let someone choose something they love.
can I change or cancel my order?
Once an order is placed, we begin processing it quickly. If you need to make a change, contact us right away and we’ll do our best to help before the order moves forward.
what makes dolce west different?
Dolce West is built around a feeling western charm, feminine confidence, and boutique warmth. Every piece is chosen with care so shopping feels easy, pretty, and personal.