refunds & exchanges
Welcome to Dolce West. These Terms & Conditions outline the rules and guidelines for using our website, shopping with us, and accessing our services. By visiting our site or making a purchase, you agree to these Terms. Please read them carefully.
1. general
By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.
These Terms apply to all visitors, customers, browsers, vendors, merchants, and anyone else who accesses or uses our website.
We reserve the right to refuse service to anyone for any reason at any time.
2. products & pricing
We do our best to provide accurate product descriptions, images, pricing, and availability. However, we cannot guarantee that all information on our website will always be complete, current, or error-free.
Product prices, descriptions, and availability may change at any time without notice.
We reserve the right to modify, update, or discontinue any product at any time.
3. orders & payments
By placing an order with Dolce West, you agree to provide current, complete, and accurate billing, shipping, and contact information.
We reserve the right to refuse, cancel, or limit any order for reasons including product availability, pricing errors, payment issues, or suspected fraudulent activity.
Payment must be received in full before an order is processed and shipped.
4. shipping & delivery
Shipping times and costs may vary depending on your location, selected shipping method, and item availability.
Once your order ships, you will receive tracking information when available.
Dolce West is not responsible for delays caused by carriers, customs, weather, natural disasters, holidays, incorrect addresses, or other circumstances outside of our control.
Please make sure your shipping address is correct before placing your order. We are not responsible for packages shipped to an incorrect or incomplete address provided at checkout.
5. returns & exchanges
Returns and exchanges are handled according to our Refunds & Exchanges Policy. Please review that policy for full details before placing your order.
Items must meet the return requirements listed in our policy to be eligible.
6. intellectual property
All content on this website, including images, text, graphics, branding, logos, designs, and other materials, belongs to Dolce West or its content providers and is protected by copyright, trademark, and intellectual property laws.
You may not copy, reproduce, distribute, modify, or use any content from our website without written permission from Dolce West.
7. website use
You agree not to use our website for any unlawful, harmful, fraudulent, or unauthorized purpose.
You may not attempt to interfere with the security, functionality, or operation of our website.
We do not guarantee that our website will always be available, secure, uninterrupted, or error-free.
8. limitation of liability
Dolce West is not responsible for any damages, losses, or issues that may result from using our website, products, or services.
This includes direct, indirect, incidental, special, or consequential damages to the fullest extent permitted by law.
9. third-party links
Our website may include links to third-party websites or services. These links are provided for convenience, but Dolce West is not responsible for the content, policies, products, services, or practices of any third-party websites.
10. privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.
11. changes to these terms
We may update or modify these Terms & Conditions at any time. Any changes will be posted on this page.
Your continued use of our website after changes are posted means you accept the updated Terms.
12. governing law
These Terms & Conditions are governed by the laws of the State of Oregon, unless otherwise required by applicable law.
13. contact us
If you have any questions about these Terms & Conditions, please contact us:
Email: hello@dolcewest.com
Phone: 503.994.1284
Thank you for shopping with Dolce West. We’re so glad you’re here.